Turn Your Business Profits Around
by:
Daryl Cowie
If you want to turn on the profit making potential of your
business you need to put your focus back on the market.
Market First, Product Second
Ask yourself this simple question. Who is my target market? Now
stop for a minute and write down your answer so you can't deny
it in two seconds when I ask the next question.
Now put your answer in the middle of this sentence. "I think
I'll phone _________ and see what they are doing." When you put
your answer in this sentence, did it make sense? Did you write
"I think I'll phone Real Estate Investing and see what they are
doing" or "I think I'll phone Dog Training and see what they
are doing?" If your sentence is nonsense don’t worry, you're
not alone; but you do need to rethink your approach because you
are thinking about what you have to offer instead of thinking
about the group of people you are trying to help.
This is one of most limiting factors that businesses put on
themselves. If you want to really grow you've got to turn that
thinking around. Instead of thinking about who you can sell
exercise equipment to today, think about who you are trying to
help. If you're trying to help people who want to lose weight,
then focus on how to help them lose weight. It could be
exercise equipment, it could be exercise videos for weight
loss, it could be diet plans, it could be walking groups,
support centers, and a whole lot of other things to go along
with your exercise equipment.
When you focus on how you can help the people you are trying to
help, instead of who you can get to purchase your solution, you
get them coming back to you again and again. If you are
thinking about the problem your customers have, there are many
solutions you can offer them. If you think only about how to
sell them the product or service you already have, then you are
missing out on all the other opportunities to help your
customers, and do more business.
The Best Market is Your Existing Market
Let's say you do have your thinking the right way around, and
you're focused on all the ways you can help a particular group
of people. Where do you find them?
The absolute best market you have is your existing customers.
Think about it. You already know who they are. You already know
how to reach them. Hopefully they already like you because you
did a great job of serving them before.
So before you rush out and purchase advertising to blanket the
entire city, take a look at the customers you already have and
see if there is anything else you can offer them. You may not
need to run an expensive advertising campaign. You might be
able to mail a flyer to just the people that already deal with
you. You might be able to hand them some information the next
time they come into your store. The best, most accessible place
to find new opportunities is with the customers you already
have. Find out what else they need, and get it for them.
Put the problems of your customers ahead of your products and
services in your mind, starting with the customers you already
have. When you focus on the market first and the solution
second, the potential profitability is endless.
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